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What You Agree To When You Play Here

These terms cover how your account works, what data we hold, and what rules apply when you access slotrush from an eligible US state. Access depends on state law — check whether online casino play is permitted where you are before opening an account.

State-dependent accessAccount data handled under US privacy standardsPayPal, Venmo, Play+ subject to termsAge and identity verification requiredTerms updated without prior notice
slotrush What You Agree To When You Play Here
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Your account information is stored with SSL encryption and is not shared with third parties outside of what is required to process your PayPal, Venmo, or Play+ transactions and meet legal obligations in eligible states. We keep transaction records for as long as applicable law in your state requires, and no longer.

Cookies and Tracking

We use cookies to keep your session active, remember your preferred payment method, and measure which game categories you return to. You can manage cookie preferences in your browser settings at any time.

Identity Verification

We are required to verify your identity before processing withdrawals. You will be asked to upload a government-issued ID and confirm the name on your PayPal, Venmo, or Play+ account matches your registered name.

Data Retention

Account data and transaction logs are kept for a period determined by applicable state regulations. If you close your account, we retain the data required by law and delete the rest on the applicable schedule.

Access and Correction Rights

You can request a copy of the personal data we hold on you or ask us to correct inaccurate records. Submit that request through live chat or by email from your registered address, and we respond in writing.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your account rights, a data request, or a terms dispute, use the channels below. For payment-related legal questions involving PayPal, Venmo, or Play+, include your transaction reference so we can route it to the right team without delay.

Team online

Live Chat

Open the chat icon from any page in your account. Describe the legal or policy question and include your account email. Our team can pull account records and respond in the same session.

Email Support

Send your written request to our support address from the email tied to your account. Legal and data requests submitted in writing receive a formal written response, which is useful if you need a record.

Account Settings

Some rights — like updating your contact details or reviewing your stored payment methods — are handled directly in account settings on mobile or desktop without needing to contact support at all.

Common Legal Questions About Your Account

These are the questions we get most often about account terms, data rights, and what the rules mean for you in practice. If something here does not cover your situation, live chat is the quickest path to a direct answer.

Access depends on whether online casino play is permitted under your state's law. You are responsible for confirming that before opening or using an account. We do not operate in states where it is prohibited.

We collect your name, email address, date of birth, and the payment method details you provide — such as your PayPal account email or Play+ card number — to process transactions and verify your identity.

Yes. Send a written request through live chat or by email from your registered address. We will compile and send what we hold on your account, typically within the timeframe required by applicable state law.

We delete personal data that is no longer needed. Transaction logs and identity verification records are kept for as long as applicable state or federal regulations require, then removed on schedule.

Yes — we may update these terms at any time. We do not send a notification for every revision. Continuing to use the account after a change means you accept the updated version. Check this page periodically.

Contact support via live chat and include the transaction reference number. We will review the account record. Note that PayPal and Venmo each have their own dispute processes that run separately from ours.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.